Welcome to our e-commerce website! In order to ensure that you can receive the purchased goods smoothly, we have formulated the following shipping policy, please read it carefully:
Shipping range
We provide worldwide delivery services. Please note that some remote areas may incur additional shipping costs or have delivery restrictions.
Delivery time
Asia: 7-10 working days
Europe: 7-15 working days
Africa: 7-30 working days
Americas: 7-15 working days
Oceania: 7-15 working days
United States: 7-15 working days
Please note that the delivery time does not include the order processing time. We will process your order as soon as possible after you place the order, and the general processing time is 1-2 working days.
Shipping location
1941 Arapahoe St, Denver, CO 80202 US
Our cooperative logistics service providers
FedEx, DHL, EMS, USPS, etc.
Shipping cost
Standard shipping cost is US$8.99. For certain promotional activities or large orders, we may provide free shipping services, which are subject to the specific activity rules.
Order tracking
All shipped orders provide tracking services. We will send you the tracking number by email or SMS after the order is shipped, and you can check the order status at any time on our official website or the official website of the logistics company.
Customs and import taxes and fees
For international orders, the customs of the destination country may charge import taxes and fees. These costs are borne by the buyer, and we cannot predict or control the amount of related costs. Please understand the relevant regulations of your country before purchasing.
Shipping Insurance
We provide basic shipping insurance for all shipped orders. If you need additional insurance, please select it when placing an order, and the cost will be calculated separately based on the value of the goods.
Receipt Notes
– Please carefully check whether the package is intact when receiving the goods. If there is any damage, please take a photo on the spot and refuse to accept it.
– If you find that the goods are damaged or missing after signing, please contact our customer service within 24 hours and we will handle it for you as soon as possible.
Special Notes
We will notify you in time for transportation delays caused by force majeure (such as natural disasters, wars, strikes, etc.), but we will not bear any relevant responsibilities.
Contact Us
If you have any questions or need further help, please feel free to contact our customer service team:
– Email:[email protected]
– US After-sales Phone:(+1)2397191472
Thank you for choosing our website, we will serve you wholeheartedly!